Privacy Policy

  1. User Information Privacy Policy
  2. This Privacy Policy governs the manner in which Day Delegate Limited ('daydelegate.com') collects, uses, maintains and discloses information collected from users (each, a 'User' or 'you') of the www.daydelegate.com and affiliated websites and mobile applications ('Sites').

    This privacy policy applies to the Sites and all products and services offered by daydelegate.com. For the purpose of the Data Protection Act 1998 (the 'Act'), the data controller is daydelegate.com, withth registered address at 343 Bedworth Road, Coventry, Warwickshire, CV6 6BN.

  3. Personal identification information
  4. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Sites, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, phone number and company details.

    Users may, however, visit our Sites anonymously. We will collect such personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply such personal identification information, except that it may prevent them from engaging in certain Site related activities. Additionally, where you have provided us with details of your social media accounts, we may, if you have consented, obtain personal identification information from those accounts.

  5. Non-personal identification information
  6. We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilised and other similar information.

  7. Web browser cookies
  8. Our Sites may use 'cookies' to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

  9. How we use collected information
  10. daydelegate.com will only use the details collected from you as part of your registration:

    • To send periodic emails.
    • For the purposes of your registration and the administration of the Sites.
    • For the business purposes of daydelegate.com.
    • To contact you (including sending information and updates relating to any order, questions or requests) or for the provision of customer services, and
    • To supply such details to any operators of work space that you book through the Sites to enable them to fulfil their contract with you.

    If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

    If you consent to us obtaining personal identification information from your social media accounts, we will only use such information for the purposes of enhancing your use of the Sites.

  11. How we protect your information
  12. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect personal data collected from you, we cannot guarantee the security of data you transmit to our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

  13. Sharing your personal information
  14. We do not sell, trade, or rent personal identification information collected from Users to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

    We may use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes unless you have asked us not to do so at registration or afterwards. We may disclose personal information obtained from you to any member of our group from time to time, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

  15. We may disclose personal information obtained from you to third parties:
    • In the circumstances set out above.
    • In the event that we sell or buy any business or assets, in which case we may disclose personal data obtained from you to the prospective seller or buyer of such business or assets.
    • If daydelegate.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    • If we are under a duty to disclose or share personal data obtained from you in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions and other agreements; or to protect the rights, property, or safety of daydelegate.com, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

  16. Changes to this privacy policy
  17. daydelegate.com has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. By using any of the Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

  18. Email Marketing
  19. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe link at the bottom of each email.

  20. Contacting Us
  21. If you have any questions about this privacy policy, the practices of the Sites, or your dealings with the Sites, please contact us at:

    Day Delegate Limited, 343 Bedworth Road, Coventry, Warwickshire CV6 6BN

    e-mail address: support@daydelegate.com or submit the form on the contact page.

Cookie Policy

Privacy Statement: How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Offer Live Chat Support (If available)
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not

  • Share any personal information with third parties.

Universal Analytics

Name Purpose Expires
_ga This helps us count how many people visit the website by tracking if you’ve visited before 2 years
_gat Used to manage the rate at which page view requests are made 10 minutes

Google Analytics

Name Purpose Expires
_utma Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to the website or to a certain page 2 years
_utmb This works with _utmc to calculate the average length of time you spend on the site 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmz This tells us how you reached our website (eg from another website or a search engine) 6 months